International Routes / Exit Regions

Route and Regional Coverage

120+ countries / 220+ routes. Start with the region where your target service is available, then compare route topology against your local network.

The exit city determines the region websites see, while the route type describes how traffic travels. Consider them separately. A nearby location does not guarantee smoother access to every website, and the same route type can perform differently across providers and times of day.

Browse by region

Exit Cities and Route Types

Country or region identifies the exit location; the city narrows it down. Route types are for reference and do not mean every type is always available in every city. Streaming results vary with platform policies, account region, and exit detection. Verify after connecting rather than relying on static labels.

On narrow screens, swipe horizontally to view the table. Streaming availability is shown consistently as something to check after connecting, not as a guarantee.

Reference for exit cities and route types across Asia-Pacific, North America, Europe, and other regions
Country / Region City Route Type Streaming Availability
Asia-Pacific
Hong Kong, ChinaHong KongIEPL dedicated lineCheck after connecting
JapanTokyoIEPL dedicated lineCheck after connecting
JapanOsakaRelayCheck after connecting
SingaporeSingaporeIEPL dedicated lineCheck after connecting
South KoreaSeoulRelayCheck after connecting
AustraliaSydneyDirectCheck after connecting
North America
United StatesLos AngelesRelayCheck after connecting
United StatesSan JoseDirectCheck after connecting
United StatesSeattleRelayCheck after connecting
United StatesNew YorkDirectCheck after connecting
CanadaTorontoRelayCheck after connecting
Europe
ItalyMilanRelayCheck after connecting
NetherlandsAmsterdamRelayCheck after connecting
GermanyFrankfurtRelayCheck after connecting
United KingdomLondonDirectCheck after connecting
FranceParisDirectCheck after connecting
SpainMadridRelayCheck after connecting
SwedenStockholmDirectCheck after connecting
Other Regions
BrazilSão PauloRelayCheck after connecting
South AfricaJohannesburgRelayCheck after connecting
United Arab EmiratesDubaiRelayCheck after connecting
IndiaMumbaiDirectCheck after connecting

Region is not a performance ranking. Asia-Pacific exits are often used to connect to nearby service endpoints; North American and European exits suit services with specific regional requirements. Choose exits in other regions based on the target website, account policies, and actual results. There is no need to switch frequently just to try more locations.

Refresh your subscription before checking. If an expected region is missing from your client, check that the subscription updated successfully, filters are not hiding routes, and your plan is active. Do not rely on old screenshots to judge current availability. For help, open a support ticket with the route name and details about when the issue occurred.

Route Structure

Dedicated Lines, Relay, and Direct Connections

Route types describe how a connection is structured, not the protocol or a simple ranking of performance. When comparing routes, consider your local connection, international transit, and the path from the exit to the target service.

Managed Transit Paths

IEPL dedicated line

An IEPL dedicated line typically refers to an international Ethernet private line provided by a carrier, used to carry traffic between an entry point and an overseas exit. Its value lies in more clearly managed paths and capacity across the transit segment—not in guaranteeing the same results for every connection. The connection from your device to the entry point is still affected by your local network, and traffic from the exit to the target website still traverses other networks. The name of a dedicated line is not a guarantee of fixed end-to-end performance.

These routes can suit office work, video calls, and continuous streaming where sessions need to stay active for longer—especially when you can test performance during your usual hours. Dedicated transit and capacity management generally cost more to provide. That is an infrastructure difference, not an extra dedicated-line fee charged on top of your plan. Check your account subscription for currently available routes.

What to check: Whether sessions reconnect often, playback stays continuous, and uploads complete. If your local Wi-Fi is unstable, troubleshoot your connection first before judging whether a dedicated line is a good fit.

Separate Entry and Exit Points

Relay

A relay route sends traffic to an entry node first, then forwards it over another network segment to an exit. Separating entry and exit lets you choose an entry path that works well with your local provider and an exit region closer to the target service. An extra forwarding hop does not necessarily make access slower: avoiding a congested or circuitous path can perform better than a connection that looks more direct.

Relay routes use resources for the entry point, forwarding capacity, exit, and path maintenance. They are generally more complex than a simple direct connection, but the route name alone does not determine its cost. Relays can suit everyday browsing, cross-region access to tools, and users looking for a path that works across different local networks. Assess the full task you need to complete, not just a status shown in the client list.

What to check: The difference between relay and direct connections to the same exit, and whether switching keeps the same target region. When comparing, avoid changing client settings at the same time so you can tell what made a difference.

A Simpler Connection Structure

Direct

Direct usually means the client connects to an overseas service node without an additional entry relay configured by the provider. “Direct” describes how the service nodes are arranged; it does not mean there are no carrier routes between your device and the exit. Traffic still passes through your local connection, carrier backbone, and international links, and the path depends on provider routing policies and the destination region.

A direct route has a simpler structure and usually requires fewer relay resources and maintenance steps. It can suit users with good local international connectivity and a clear target region. Fewer resource steps do not necessarily make it the better value or the best fit for every network. If performance is fine during the day but slows noticeably in the evening, compare a relay or dedicated route in the same region rather than switching to a more distant exit.

What to check: Performance on your usual network and at your usual times. A direct route can be a familiar alternative, but a simpler structure does not guarantee a faster connection.

Choose protocols and routes separately. Shadowsocks, Trojan, and Hysteria2 are connection protocols; IEPL dedicated lines, relay, and direct describe route structures. Match client support, protocol implementation, and the actual network path. For a fuller technical explanation, see the Protocol and Route Technical Guide.

Start with Your Use Case

Choose a route for your needs

First choose a region that meets the target service’s requirements, then compare routes within that region. Keeping a regular route and a backup suited to the same use case makes issues easier to investigate than constantly switching regions.

Everyday Browsing

Web browsing depends on many small requests completing reliably. Start with a familiar exit and open the sites, images, and documents you use regularly. Check for partially loaded content, repeated login redirects, or attachments that will not open. A fast-loading homepage does not prove every resource is taking a suitable path: images, scripts, and files on the page may come from different regions.

If only one website has a problem, check whether the site itself is at fault or client rules are routing some requests differently. If several unrelated sites are slow, compare another route in the same region. Keeping the region and test consistent reduces the noise caused by switching routes at random.

Streaming and Content Libraries

For streaming, first confirm the region of the content library, then check whether the title starts, continues after seeking, and plays for an extended period without repeated buffering. Loading the platform homepage, seeing a title’s artwork, and successfully playing it are separate checks. High-quality video depends on sustained throughput; a brief smooth load is not a substitute for testing continuous playback.

Streaming platforms also consider account region, licensing, and exit detection when deciding what content to show. The route region alone cannot guarantee that a particular title will be available. If you see a warning, note the platform’s message and the title, then check the exit and client rules. Do not assume every playback issue is caused by the route type. See the Streaming Availability Guide for troubleshooting tips.

AI Tools

AI tool availability by region depends on each platform’s own policies; the connection only addresses the network path. Check which regions the platform supports and any account requirements, then choose an exit in a supported region. When testing, do more than open the page: send a prompt, check that responses continue to arrive, try uploading a file, and confirm you can access conversation history.

For existing conversations, keep the region and route consistent where possible. Switching exits repeatedly may trigger additional platform checks and make issues harder to reproduce. If text chat works but uploads fail, check file-size limits, browser state, and the upload path separately. A problem with one feature alone does not mean the entire exit is unavailable.

Gaming Connections

Choose a route based on the game server’s region, not the region of the store or account. First confirm the game client is using the intended proxy rules and supports the required transport method, then check the connection during an actual match. Being able to download updates or open the login page does not mean match traffic takes the same route.

Games are sensitive to jitter, packet loss, and brief interruptions, so a single successful connection is not a reliable test. Check during your usual gaming hours and avoid large file transfers on your local network while testing. An international-route subscription is not a dedicated service optimized for a specific game. A route topology name is not a promise that it will suit every game.

Remote Work

For work, start with your organization’s requirements: some collaboration systems require a specific region, and some corporate networks mandate a particular connection method. Confirm which exits are allowed, then test meeting audio and video, document syncing, code repositories, and file uploads. Joining a meeting successfully does not guarantee that screen sharing or file uploads will work; test your actual workflow.

For long work sessions, compare dedicated and relay routes in the same region, focusing on session stability and complete file transfers. Save your work before switching, and check whether a change in region will prompt your company account to verify your identity again. For more on comparing routes for meetings and collaboration tools, read the remote work route selection guide.

Check After Connecting

Verify Your Exit and Record Issues

Region labels help you choose a route; the actual exit and results for your task are what confirm it. After connecting, follow the checks below. There is no need to keep reinstalling the client.

Check Your Exit and Rules

Open IP Check to see the exit region shown to your current request. If it does not match your expectations, first check that browser traffic is passing through the client, whether rules specify a different route, and whether the client is still using an older subscription. Exit-location databases may differ in how quickly they update, so a different city does not necessarily mean the connection is wrong. Consider the country or region together with the target service’s behavior.

ZaiVPN supports Windows / macOS / iOS / Android / Linux, with unlimited devices. System permissions, power-saving settings, and client rules can vary by device, so it is worth recording differences even when devices use the same network.

Keep Details That Help Reproduce the Issue

When submitting a support ticket, include the client platform, local network type, route name, target service, time of the issue, and checks you have already tried. Redact subscription URLs, account details, and credentials from screenshots. Describing the scope of the problem is more useful than simply saying “the connection is slow”; it helps distinguish issues with your local connection, the route, or the target website.

You can create an account with a username and password; no email address is required. Plans include a 30-day money-back guarantee. See the plans page for billing and data policies, and the Support Center for common connection troubleshooting steps.

Open a Support Ticket